Privacy Policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally or contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only if no other information is provided in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

Server Log Files
You can visit our websites without providing any personal information.
Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log files (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider.
Processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and in improving our services.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Contact

Controller
Contact us if you wish. The controller for data processing is: Lucien Azzouz, Enderstraße 97, 01277 Dresden Germany, 015753050043, datenschutz@cardsofbob.de

Proactive customer contact by email
If you proactively contact us by email for business purposes, we will only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves to process and respond to your contact request.
If the contact serves to carry out pre-contractual measures (e.g., advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR, for reasons arising from your particular situation.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the cancellation button
If you have concluded a contract via our online presence, we provide you with a cancellation function (cancellation button) via which you can submit your cancellation declaration directly.
When using the cancellation function, we only collect your personal data (name, email address, information for identifying the contract or part of the contract that you wish to cancel, as well as the time (date and hour) of sending the cancellation declaration) to the extent provided by you. The data processing serves the purpose of providing you with the legally required option to cancel your contract and for the proper processing of your cancellation.
If the contact concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 para. 1 lit. b GDPR. Otherwise, the data processing takes place on the basis of Art. 6 para. 1 lit. c GDPR, to fulfil a legal obligation to provide you with a cancellation function on our online presence.
We only use your email address to process your cancellation declaration. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
The processing of your personal data serves the purpose of fulfilling the legal requirements for the design of the cancellation function in a legally secure manner and takes place on the basis of Art. 6 para. 1 lit. c GDPR. This data processing also takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in being able to provide you with a user-friendly cancellation option. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR, for reasons arising from your particular situation.

Customer Account Orders

Customer Account
When you open a customer account, we collect your personal data to the extent indicated there. The data processing serves to improve your shopping experience and simplify order processing. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out based on the consent until revocation. Your customer account will then be deleted.

Collection, Processing, and Disclosure of Personal Data for Orders
When placing an order, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and for handling your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide data means that a contract cannot be concluded. Processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you.
Your data is disclosed, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Payment Service Providers Credit Check

Use of PayPal
We use the payment service PayPal from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Express
We use the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. Cookies enable the recognition of your browser.
The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR, for reasons arising from your particular situation.
By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. Further information on data processing when using the PayPal Express payment service can be found in the associated privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.

Use of PayPal Check-Out
We use the payment service PayPal Check-Out from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

Cookies may be stored here that enable the recognition of your browser. The data processing that takes place as a result is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR, for reasons arising from your particular situation.

Credit card via PayPal, direct debit via PayPal & "Pay Later" via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate concerns will be taken into account in accordance with legal provisions. Data processing serves the purpose of credit checking for contract initiation. Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when PayPal makes advance payments.
You have the right to object at any time to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR by notifying PayPal, for reasons arising from your particular situation. The provision of data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide data means that the contract cannot be concluded with the payment method you have chosen.

Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. To carry out this payment method, the data may then be forwarded by PayPal to the respective provider. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. Local third-party providers may include, for example:

  • Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
  • Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)


Purchase on account via PayPal
When paying via the purchase on account payment method, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. Ratepay may carry out a credit check based on mathematical-statistical procedures (probability or score values) using credit agencies according to the procedure already described above. Data processing serves the purpose of credit checking for contract initiation. Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Ratepay makes advance payments. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Use of Amazon Payments
We use the payment service Amazon Payments from Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; “Amazon Payments”) on our website.
Data processing serves the purpose of being able to offer you payment via the Amazon Payments payment service.
To integrate this payment service, it is necessary for Amazon Payments to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. Cookies enable the recognition of your browser.
The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR, for reasons arising from your particular situation.
By selecting and using “Amazon Payments”, the data required for payment processing is transmitted to Amazon Payments in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
Further information on data processing when using the Amazon Payments payment service can be found in the associated privacy policy at: https://pay.amazon.com/de/help/201212490

Use of Klarna Payment Options
We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna") on our website. By selecting and using payment via Klarna, the data required for payment processing is transmitted to Klarna in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

Cookies may be stored here that enable the recognition of your browser. The data processing that takes place as a result is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR, for reasons arising from your particular situation.
"Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant bank transfer), "Financing" (instalment purchase)
For individual payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant transfer), "Financing" (installment purchase), Klarna reserves the right to obtain a credit report based on mathematical-statistical procedures using credit bureaus.
For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, email address, IP address, and data related to the order, to a credit agency for the purpose of identity and credit assessment and uses the information obtained about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures, and which include, among other things, address data in their calculation. Your legitimate concerns are taken into account in accordance with legal provisions. The data processing serves the purpose of credit assessment for initiating a contract. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in protection against payment default when Klarna makes advance payments. You have the right to object at any time to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR by notifying Klarna, for reasons arising from your particular situation. The provision of data is necessary for the conclusion of the contract with the payment method you desire. Failure to provide it will result in the contract not being able to be concluded with the payment method you have chosen.
Further information, in particular to which credit agencies Klarna transmits your personal data, can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies.
 
General information about Klarna can be found at: https://www.klarna.com/de/. Your personal data will be processed by Klarna in accordance with the applicable data protection regulations and as stated in Klarna's privacy policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.
 
Use of the payment service provider Stripe
We use the payment service Stripe from Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland) on our website. Data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using Stripe, the data necessary for payment processing is transmitted to Stripe in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. 
Stripe reserves the right to obtain a credit report based on mathematical-statistical procedures using credit bureaus. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information obtained about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures, and which include, among other things, address data in their calculation. Your legitimate concerns are taken into account in accordance with legal provisions. The data processing serves the purpose of credit assessment for initiating a contract. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in protection against payment default when Stripe makes advance payments. 
You have the right to object at any time to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR by notifying Stripe, for reasons arising from your particular situation. The provision of data is necessary for the conclusion of the contract with the payment method you desire. Failure to provide it will result in the contract not being able to be concluded with the payment method you have chosen.
All Stripe transactions are subject to the Stripe privacy policy. You can find this at https://stripe.com/de/privacy 
 
Use of the payment service provider Mollie
We use the payment service provider Mollie B.V. (Keizersgracht 313, 1016 EE Amsterdam, Netherlands; "Mollie") for payment processing on our website. The data processing serves the purpose of being able to offer you various payment methods through payment processing via the payment service provider Mollie. If you have chosen one of the payment options from the payment service provider Mollie, the data required for payment processing will be transmitted to Mollie. This includes your payment data (e.g., bank account number or credit card number), your IP address, your internet browser and device type, and in some cases your first and last name, your address data, and information about the product or service you purchased from us. This data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. Further information on data processing when using the payment service provider Mollie can be found in the associated privacy policy https://www.mollie.com/de/legal/privacy
 

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is accessed again.
 
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that in this case, you may not be able to fully use all functions of this website.
 
You can find out how to manage (including disable) cookies in the most important browsers using the links below:
 
Technically necessary cookies
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again even after a page change.
 
The use of cookies or comparable technologies is based on Section 25 Para. 2 TDDDG. The processing of your personal data is based on Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object at any time to this processing of your personal data for reasons arising from your particular situation.
 

Use of Google Fonts
We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of uniform display of fonts on our website. To load the fonts, a connection to Google servers is established when the page is accessed. Cookies may be used here. Among other things, your IP address and information about the browser you are using are processed and transmitted to Google. This data is not linked to your Google account.
Your data may be transferred to the USA. There is an adequacy decision by the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and thus committed to comply with European data protection principles.
The use of cookies or similar technologies is carried out with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TDDDG in conjunction with Art. 6 Paragraph 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 Paragraph 1 lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
Further information on data processing and data protection can be found at https://www.google.de/intl/en/policies/ and at https://developers.google.com/fonts/faq.

Data Subject Rights and Storage Duration

Storage Duration
After complete contract execution, the data will initially be stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.

Rights of the Data Subject
Subject to the legal requirements, you have the following rights under Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
Furthermore, under Art. 21 Para. 1 GDPR, you have a right to object to processing based on Art. 6 Para. 1 f GDPR, as well as to processing for the purpose of direct marketing.

Right to Lodge a Complaint with the Supervisory Authority
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

You can lodge a complaint with the supervisory authority responsible for us, whose contact details are as follows:

Saxon Commissioner for Data Protection and Transparency
Maternistrasse 17
01067 Dresden
Tel.: +49 351 85471101
Fax: +49 351 85471109
Email: post@sdtb.sachsen.de

Right to Object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 Para. 1 lit. f GDPR, you have the right to object to these processing operations at any time with effect for the future for reasons arising from your particular situation.
After a successful objection, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves the assertion, exercise or defense of legal claims.